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3497804 - STP file was rejected by ATO

Symptom

STP file was rejected by ATO. Following errors could be displayed after ATO validation.

  • Error code:CMN.ATO.AUTH.004
    Error Message:No ATO reports currently available. Please try again later.
  • Error code:CMN.ATO.AUTH.007
    Error Message:You do not have the correct permission for this action.
  • Error code:CMN.ATO.AUTH.008
    Error Message:You are not authorised to lodge on behalf of this client.
  • Error code:SBR.GEN.AUTH.004
    Error Message:Check the credential details match the details of the business/agent submitting the information.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Human Capital Management (HCM)
  • SAP R/3
  • SAP ERP Core Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP SuccessFactors Employee Central Payroll

Keywords

STP2, Access Manager, CMN.ATO.AUTH, SBR.GEN.AUTH , KBA , PY-AU-STP , Single Touch Payroll , Problem

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