3497930 - Crystal reports crash when opening a migrated report.

• Crystal Reports crash.
• Opening a migrated crystal report from Crystal reports 8.5 version, causes Crystal Reports to stop working.

Crystal Reports 2020

1. Open Crystal Reports.
2. Open a report migrated from Crystal reports 8.5 version.
3. Crystal reports quit unexpectedly with no error message. 

It is not possible to migrate Crystal reports directly from Crystal 8.5 to Crystal 2020 due to wide differences between the platform versions.

1. Open the reports in Crystal 2016.
2. Save the report. You'll get the warning: " The report is from a previous version of sap crystal reports: ...
   Do you want to overwrite it with the latest report format?
   Note: Overwriting the file will prevent it from being opened by any version of sap crystal reports prior to version 9"
3. Open the saved reports in Crystal 2020.

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crash, stop responding, 4.2, 4.3 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem