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3498159 - Secure LDAP connection does not work on SAP Cloud Connector 2.17.0

Symptom

After configuring LDAP with flags 'Secure Host' and 'Secure Alternate Host' checked and hitting 'Activate', it's not possible to login to the SCC anymore.

Upon reviewing the SCC logs, it was evident that the error stemmed from the LDAP server terminating the connection.

  <TIMESTAMP> +0200#ERROR#org.apache.catalina.core.ContainerBase.[Catalina]#https-jsse-nio2-8443-exec-2#  #Exception performing authentication
  javax.naming.NamingException: LDAP connection has been closed


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Environment

SAP Cloud Connector 2.17.0

Product

SAP Cloud Portal service all versions

Keywords

LDAP, LDAPS, server.xml, authentication, failed, SAP Cloud Connector, 2.17.0, SCC, user authentication failed, connectionURL,  LDAP connection has been closed, Secure Host, Secure Alternate Host, secure , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Known Error

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