SAP Knowledge Base Article - Public

3498182 - Unassigned Credit Analyst in Documented Credit Decisions App

Symptom

• In the SAP S/4HANA Cloud environment, the Credit Analyst role assigned to a Business Partner (ex. 127689) is not reflected in the Documented Credit Decisions app.
• After creating a Sales Order and checking the blocked sales order in the Documented Credit Decisions app, the Credit Analyst is found to be unassigned.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

1. Maintain Credit Analyst in Manage Credit Accounts->Credit Segment->Credit Analyst.
2. Create a Sales Order and view the blocked order in Documented Credit Decisions. The Credit Analyst is unassigned in the Documented Credit Decisions app.

Cause

The Credit Analyst is the default processor of the Documented Credit Decisions if there exists a relationship UKMSBG of the business partner of the Documented Credit Decisions and the users business partner (with role employee).

Resolution

1. Go to App Maintain Business Partner.
2. Open Credit Management Business Partner "127689".
3. Open Relationships.
4. Maintain the Relationship Category "Has the Employee".
5. Press F4 help on the "Relationship to BP" field.
6. Search for Business Partner by Role BUP003 (Employee).
7. Select the Partner employee ex. 9980000297
8. If needed give the From and To dates.
9. Press Save button.

See Also

No additional references provided.

Keywords

Credit Analyst, Unassigned, Documented Credit Decisions, SAP S/4HANA Cloud, Business Partner, Sales Order, Relationship, UKMSBG, BUP003, Maintain Business Partner, S4_PC, S4_1C, FIN-FSCM-CR-2CL , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions