SAP Knowledge Base Article - Public

3498451 - Picklist field in custom MDF object is blank in New Hire Data - Onboarding

Symptom

  • Picklist field in Custom MDF was maintained in Personal Data Collection step, but in New Hire Data page it displays as blank.
  • Value is visible in Manage Data >> select custom MDF object

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as candidate >> open Personal Data Collection task
  2. After reaching the custom MDF object, select a value for the picklist field
  3. Proceed and submit PDC
  4. Login as admin user >> go to Onboarding dashboard
  5. Open candidate page >> Actions >> New Hire Data
  6. The picklist field is blank

Cause

Effective Start Date of picklist is not the default value "Jan 1, 1900".

Resolution

  1. Go to Admin Center >> Picklist Center
  2. Select picklist configured for the impacted field
  3. Click on "Edit"
  4. Modify Effective Start Date to "Jan 1, 1900" >> save

Keywords

SAP, SuccessFactors, Onboarding, Personal Data Collection, custom MDF object, New Hire Data, picklist, Effective Start Date , KBA , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions