Symptom
New hire / Internal hire cannot see onboarding task from the left pane of ''Your Onboarding Checklist'', however, they can access the onboarding/crossboarding task page from the to-do icon at the top right corner of the home page.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Login as a new hire / internal hire;
2. Click on the ''Your Onboarding Checklist'' card;
3. There aren't any onboarding/crossboarding tasks in the left pane of ''Your Onboarding Checklist''.
Cause
The New hire/internal hire permission role is missing in Role-Based Permission.
Resolution
Please grant the permissions below to the new hire/internal hire's permission role:
- Onboarding or Offboarding Object Permissions > Process User Task (View and Edit).
- Onboarding or Offboarding Object Permissions > New Hire Task Summary (View and Edit).
See Also
Keywords
Your Onboarding Checklist, Onboarding Checklist, Onboarding task, home page, to-do card, Onboarding Checklist permission, new hire permission , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Problem