Symptom
When trying to perform an action in an Activity, for example, submit a Task for approval, error message "Change of party with role Processor is rejected because read-only" is raised.
Environment
SAP Cloud for Customer
Cause
In Adaptation Mode the field "Processor" was set as read-only.
Resolution
Remove the read-only setting before performing the action needed:
- Click on your profile picture > Start Adaptation Mode;
- See in the header it has a 'Processor' field > right click on it;
- See the read-only field is marked or there is a rule to make it read-only;
- Remove it or unmark the button.
See Also
Keywords
Phone calls, Tasks, Appointments, Activity Management , KBA , LOD-CRM-ACT , Activities , Problem
Product
SAP Cloud for Customer core applications all versions