SAP Knowledge Base Article - Public

3498754 - Error Message "Change of party with role Processor is rejected because read-only" is raised for Activities

Symptom

When trying to perform an action in an Activity, for example, submit a Task for approval, error message "Change of party with role Processor is rejected because read-only" is raised.

Environment

SAP Cloud for Customer

Cause

In Adaptation Mode the field "Processor" was set as read-only.

Resolution

Remove the read-only setting before performing the action needed:

  1. Click on your profile picture > Start Adaptation Mode;
  2. See in the header it has a 'Processor' field > right click on it;
  3. See the read-only field is marked or there is a rule to make it read-only;
  4. Remove it or unmark the button.

See Also

Keywords

Phone calls, Tasks, Appointments, Activity Management , KBA , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer core applications all versions