3498873 - Issue with the Global Information fields display during Hire/Rehire scenarios - 1H2024

When we are hiring or rehiring the user/employee and add more than one country specific global information and proceed, then scroll back to view the global info again. We can notice that display of country specific fields are incorrect ie display of first country shows correct fields and data whereas system copies same fields for another country though it does not belong to that country as per configuration.

SAP SuccessFactors Employee Central - Personal Information

1. Go to Rehire Inactive Employee
2. Choose Rehire with New Employment/Rehire employee for any terminated employee.
3. Fill in the details.
4. Click "Continue"
5. You can see the global information from previous employment will be defaulted if configured in from hire/rehire object OR you can add the same now. for example : USA and update few fields.
6. Click "Add" in global Information section to add another country, for example : CHN
7. Fill in the few fields and proceed/continue.
8. Now scroll back or try to view global info again.
9. Result : Notice that along with country specific fields which you filled for newly added country : CHN, you will see system is showing fields of existing global info of USA which is incorrect.

• Currently, Engineering team is investigating the issue. Please monitor this KBA for further updates/progress.
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Please note:

This is only an issue in viewing or display of the global info fields. when you click on edit icon or save the hire/rehire, system will show the actual fields and values of the country as per configuration.

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