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SAP Knowledge Base Article - PreviewSymptom
The system automatically arranges Tasks based on the Activity type, which does not provide for a logical sequence of Task for sales agent.
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Environment
- SAP Sales Cloud and SAP Service Cloud Version 2
- SAP Sales Cloud Version 2
- SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Task order; Playbook; Opportunity Tasks; Phone call, Email, Appointment; Guided Selling , KBA , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , CEC-CRM-TSK , Task for SAP Sales/Service Cloud , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , LOD-CRM-SBS-GS , Guided Selling and Playbook , How To
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