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3499104 - "Time dimension on InfoProvider XYZ is inconsistent" error when creating dynamic time calculations in SAC

Symptom

The correspondent business scenario requires an SAP Analytics Cloud Story to be built.
The Story designer wants to create Dynamic Time Calculations, but "Unable to retrieve data from data source", or "Invalid state: OLAP caller violated protocol, details in application log" error occurs.

To be able to do analysis from the client side, one could monitor the client-server communication by using Chrome Development Tools (F12) for example. By looking at the corresponding HTTPS call ("/sap/bw/ina/GetResponse...") that was fired by the time of the Time Calculation creation, an error could be seen in the server response:

{
     "Messages": [ {
                   "Type": 2,
                   "MessageClass": "BRAIN_DEV",
                   "Number": 54,
                   "Text": "Time dimension on InfoProvider XYZ is inconsistent",
                   "ExceptionClass": "",
                   "OlapMessageClass": 0
           }
     ]
}


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Environment

  • SAP Analytics Cloud
  • SAP NetWeaver 7.5 SP16 and upwords
  • SAP NetWeaver 7.52
  • SAP NetWeaver 7.53 
  • SAP NetWeaver 7.54 
  • SAP NetWeaver 7.55
  • SAP NetWeaver 7.56 
  • SAP NetWeaver 7.57
  • SAP BW/4HANA 2.0 SP4 and upwords
  • SAP BW/4HANA 3.0

Product

SAP Analytics Cloud 1.0 ; SAP BW/4HANA 2.0 ; SAP BW/4HANA 2021 ; SAP BW/4HANA 2023 ; SAP NetWeaver 7.5 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

"Time dimension", "Current member", "Time Calculation", "Difference From", "Variance" , KBA , BW-BEX-OT-BICS-INA , BW INA provider , BW4-AE-API-INA , INA (Information Access Protocoll) , BW-BEX-OT-OLAP , Analyzing Data , BW4-AE-CORE , Core Services , LOD-ANA-LDC-BW , SAC Live Data Connection BW , Problem

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