SAP Knowledge Base Article - Preview

3499118 - PCC : Process Configuration Application does not load from Fiori Launchpad

Symptom

  • Process Configuration application does not load upon the second iteration upon clicking the tile from the Fiori launchpad.
  • The error message received is "basecontroller.destroy is not a function".
  • A popup occurs on the screen when "Process Configuration" is clicked second time from home page with an error.

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."  


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Environment

  • SuccessFactors
  • Payroll Control Center (PCC)
  • Human Capital Management 

Product

SAP ERP 6.0 ; SAP S/4HANA 2022 ; SAP SuccessFactors HCM Core 1705 ; SuccessFactors Employee Central Payroll 1.0

Keywords

PCC, Payroll Control Center, Fiori launchpad, tile, navigation, Process Configuration, UI5, error, cache, Fiori, error, basecontroller, popup , KBA , PY-XX-PYP , Payroll Control Center , Problem

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