SAP Knowledge Base Article - Public

3499174 - Error: "Your primary assignment does not have permission to log in." when New Hire login - Onboarding

Symptom

New hire is unable to login to Success Factors due to error:
"Your primary assignment does not have permission to log in. Please contact your system administrator."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. New hire clicks on link to login to SF page.
  2. Provide correct credentials.
  3. Receives error: Your primary assignment does not have permission to log in. Please contact your system administrator.

Cause

Missing permission.

Resolution

  1. Provide the correct permissions in Admin Center > Manage Permission Role > Onboarding External User.
  2. The affected Onbordee needs the permission: General User Permission > User Login.

See Also

Role-Based Permissions for New Hires as External Users

Keywords

Onboarding login error, primary assignment does not have permission , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2405