3499281 - Fields not showing in New Hire Data Review after OnChange rule is applied, are still coming to Personal Data Collection - Onboarding

Business Rule onChange to not populate specific fields after one option is marked, is configured in New Hire Data Review step, example:

In Marital Status select "Single" > Field "Marital Status Since" is 'removed' as it's not needed.

It gets properly saved, but in Personal Data Collection, even though candidate can see the option "Single" properly populating, 'Marital Status Since' field is still displayed.

SAP SuccessFactors Onboarding

Business Rule onChange will reflect only when user changes the option, therefore once it comes saved from New Hire Data Review, it won't be affected right away. If candidate selects it again, field gets removed.

Please configure an onInit Business Rule. You can utilize the very same rule twice, one for onChange, other for onInit (Manage Business Configuration > choice the desired portlet).

Important! As known, the recommendation is to always contact an implementation partner in order to get the best guidance on customization matters. Support channel is not the appropriate one. We created this article to confirm behavior and to give advices on how to properly achieve the desired scenario, but if any misconfiguration matter, please utilize Partner's channels. Alternately, speak with your Account Executive or Customer Engagement Executive about Professional Services options, or about engaging an SAP Authorized Partner. 2706322 - What is Support – What is Consulting: Cloud Solutions - SAP for Me. Support Engineer is allowed to close cases related to this matter, with this KBA.

2706322 - What is Support – What is Consulting: Cloud Solutions - SAP for Me

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