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3499334 - Unable to register secondary site due to an error "Trying old-style port"

Symptom

  • Trying to register a secondary site, but failed with the following error.
    ================================
    adding site ...
    nameserver myhanahost:30001 not responding.
    collecting information ...
    unable to contact primary site host 10.xx.xx.xx (myhanahost):40002. internal error,location=10.xx.xx.xx:40002. Trying old-style port (port offset +100)...10.xx.xx.xx (myhanahost):40002
    unable to contact primary site; to 10.xx.xx.xx (myhanahost):30102; original error: internal error,location=10.xx.xx.xx:30102;
    failed. trace file nameserver_myhanahost.00000.000.trc may contain more error details.
    ================================

  • You have already set the network related OS kernel parameters as per Note 2382421 - Optimizing the Network Configuration on HANA- and OS-Level, and referred to the following KBAs.
    • 2712064 - SAP HANA System Replication Error port 4#### already in use
      3439776 - error "unable to contact primary site host Trying old-style port" when trying to re-register a secondary that was working before being unregistered


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Environment

SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0

Keywords

Replication, sr_register, register, secondary, Trying old-style, port, port offset , KBA , HAN-DB-HA , SAP HANA High Availability (System Replication, DR, etc.) , Problem

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