SAP Knowledge Base Article - Public

3499348 - BP role "SAP Credit Management" is deleted from C4C

Symptom

Customer met an issue that the role 'SAP Credit Management' is deleted from C4C.

Environment

SAP S/4HANA Cloud

Cause

By design.

Roles are transferred in current state which means that the roles in the target system are replaced by the roles from the payload. 

 

Resolution

To avoid role deletion, you should define the segment Role filter accordingly in S4 to prevent role deletion via the APP 'Define Filter Criteria'.

Please insert the business partner role filter as BP Role is not equal to UKM000 (the SAP credit management) then the role UKM000 will not be replicated to C4C and will not be deleted in S4HC when the C4C sends no role for UKM000.

Keywords

SAP Credit Management, C4C, Define Filter Criteria , KBA , LO-MD-BP-WS , Web Service for Business Partner , Problem

Product

SAP S/4HANA Cloud Public Edition 2402