Symptom
There are 2 roles in the customer contract, they are Employee Responsible role and Contract Administrator role. You find the Employee Responsible in the following customer invoices is not the same filled in the contract, the value is taken from contract administrator field instead.
For example, in the contract the Employee Responsible is ABC, and the Contract Administrator is XYZ. In the following customer invoice, the Employee Responsible in the item level is XYZ instead of ABC.
- ABC, XYZ represent the ID of an employee.
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Environment
SAP Business ByDesign
Product
Keywords
customer contract invoice request; employee responsible; contract administrator; customer contract. , KBA , SRD-CRM-INV , Customer Invoicing , Problem
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