SAP Knowledge Base Article - Public

3499392 - Dump "500 SAP Internal Server Error ''during Data extraction of Organizational Structure

Symptom

User trying to extract organizational structure data using Data Extraction ,system throws dump after execution of run for several hours.

Environment

SAP Business ByDesign

Reproducing the Issue

  • Go to Application and User Management WorkCenter 
  • Navigate to Data Extraction view
  • Create New Run by Selecting "New" option
  • Enter Run ID .
  • Choose Extraction Object as "Organizational Structure"
  • Enable Control Parameters if required.
  • Choose "Activate and Run"

System throws dump after execution of run for several hours.

Cause

Inconsistent entries in Organizational Units

Resolution

To remove the inconsistency user should Activate  whole Organizational structure so that all the unwanted entries will be removed.

Follow below steps to activate Organizational structure

  1. Go to Organizational management Workcenter.
  2. Go to Org structures view.
  3. Enter an effective date and click on Ok.
  4. Select the org unit to be activated.
  5. Select Activate button.
  6. From the drop down list, select Activate Selected Dependent Org Units .

Once Organizational Structure is activated ,User can execute Data Extraction for Organizational Structure.

Keywords

Data Extraction Dump, Data Extraction run fail , KBA , SRD-CC-MIG-DXT , BYD- Data Extraction Tool , AP-OM , Organisational Management , Problem

Product

SAP Business ByDesign all versions