SAP Knowledge Base Article - Public

3499432 - Inbound Delivery Notification Still Displays in the Product Planning Details Screen While Following Inbound Delivery Has Been Released

Symptom

In a product planning screen, there is an inbound delivery notification with status "Inbound Delivery Received", however, its following inbound delivery has been released.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Supply Planning.
  2. Access view Products.
  3. Search product ABC in planning area DEF, click Open.
  4. In the screen "Product Planning Details: ABC/DEF", there is an inbound delivery notification IDN_1. Open it, it is not released and delivery not started.
  5. Go to work center Inbound Logistics.
  6. Access view Inbound Deliveries.
  7. Open advanced filter, enter IDN_1 into filter Delivery Notification ID, click Go, in the result there is inbound delivery which is delivery finished and released.

Cause

Same inbound delivery notification ID is used twice by mistake: once when create new inbound delivery notification against purchase order, once when perform post goods receipt against the same purchase order.

The reproducing steps of this behavior:

  1. Create inbound delivery notification IDN_1 against the purchase order. 
  2. Post goods receipt against this purchase order while maintain same ID IDN_1 as delivery notification ID.

or

  1. Create inbound delivery notification IDN_1 against the purchase order. 
  2. Cancel IDN_1.
  3. Post goods receipt against this purchase order while maintain same ID IDN_1 as delivery notification ID.
  4. Undo cancellation for IDN_1.

After that, the inbound delivery notification IDN_1 becomes duplicated, and it has no following documents.

Resolution

Since delivery has been finished for related purchase order line items, inbound delivery notification IDN_1 can be canceled if no more goods receiving needed. After that, IDN_1 will disappear from product planning screen.

Keywords

Inbound Delivery Notification, Inbound Delivery, Product Planning , KBA , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions