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SAP Knowledge Base Article - PreviewSymptom
Duplicate tickets are being created with the same Email Channel when sending an email with two Email Channels in the "TO" address.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2405
Keywords
TO, Email, E-Mail, channel, Channels, Email Channel, E-mail Channels, duplicate , KBA , LOD-CRM-SC-EML , Email , How To
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