SAP Knowledge Base Article - Preview

3499796 - Installation of Solution Manager 7.2 SR1 JAVA failed with error: "SQL Server did not return a response. The connection has been closed"

Symptom

During New System installation or System copy of SAP SOLMAN 7.2 SR1/SAP NW 7.4 AS JAVA, the database connection failed in importJavaDump phase with following error:

sapinst_dev.log (and/or jload.java.log) contain the error entries:  
......
Connecting to database
Jul 19, 2024 1:19:51 PM com.microsoft.sqlserver.jdbc.TDSChannel enableSSL
INFO: java.security path: C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\sapjvm\sapjvm_6\jre\lib\security
Security providers: [IAIK version 3.1810000000000005, Controlled Provider version 6.3, SUN version 1.6, SunRsaSign version 1.5, SunJSSE version 1.6, SunJCE version 1.6, SunJGSS version 1.0, SunSASL version 1.5, XMLDSig version 1.0, SunPCSC version 1.6, SunMSCAPI version 1.6]
SSLContext provider info: Sun JSSE provider(PKCS12, SunX509/PKIX key/trust factories, SSLv3/TLSv1/TLSv1.1/TLSv1.2)
SSLContext provider services:
....]
java.ext.dirs: C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\sapjvm\sapjvm_6\jre\lib\ext-sap;C:\Program Files\sapinst_instdir\SOLMAN72SR1\SOLMAN72SR1\MSS\INSTALL\STD\sapjvm\sapjvm_6\jre\lib\ext;C:\Windows\Sun\Java\lib\ext
Couldn't connect to DB
com.sap.inst.common.exception.DBConnectionException: com.sap.sql.log.OpenSQLException: Exception of type com.microsoft.sqlserver.jdbc.SQLServerException caught: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "SQL Server did not return a response. The connection has been closed. ClientConnectionId:f3563e15-16c4-46b7-aa32-241a83b08452"..
.....


Read more...

Environment

  • SAP Solution Manager 7.2 SR1 JAVA based on SAP NW 7.4.
  • Windows Server 2022
  • MS SQL Server 2019

Product

SAP Solution Manager 7.2

Keywords

Secure Sockets Layer, encryption, SQLServerException, importJavaDump, com.microsoft.sqlserver.jdbc.SQLServerException, com.microsoft.sqlserver.jdbc.TDSChannel, enableSSL , KBA , BC-INS-NT , SAP Netweaver based Solutions on Windows , BC-DB-MSS , SQL Server in SAP NetWeaver Products , BC-OP-NT , Windows , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.