SAP Knowledge Base Article - Preview

3499823 - How to know whether to contact SAP Support or a consulting team?

Symptom

I am not sure when I should open a case with SAP Support versus when I should contact a consulting team or the Best Practice Center.


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Product

SAP Ariba Contracts all versions ; SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

consulting, support, case, help , KBA , spotlight , BNS-ARI-CP-CORE , Core Administration , BNS-ARI-SS , Strategic Sourcing , BNS-ARI-SC , Strategic Contracts , BNS-ARI-GS , Guided Sourcing , How To

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