SAP Knowledge Base Article - Preview

3499865 - How to select the correct support component for MY e-document issue

Symptom

Users want to create an incident for MY electronic Invoice issue, but are unsure which component to select in the incident.

This SAP Note aims to provide a guidance to company which implemented electronic invoices on how to create a customer incident for MY e-document issue correctly.

By following the instructions provided in this note, companies can ensure that they report the issues with correct component information, thereby facilitating a quicker resolution process and obtaining timely support from the SAP team.


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Environment

SAP ERP, SAP S/4HANA

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

E-invoice; EInvoicing; E-Invoicing; Electronic invoice; Electronic invoicing; Malaysia eInvoice; MY eInvoice; E-document; EDoc; E-doc; Document compliance; Digital compliance; DC; Document and reporting compliance; Electronic document processing , KBA , FI-LOC-FI-MY , Malaysia , How To

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