SAP Knowledge Base Article - Public

3500043 - ABC Classification Field in Opportunities Party Rules

Symptom

The ABC Classification Field in Opportunities Party Rules appears to be absent.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to the Administrator work center
  2. Proceed to Sales & Campaigns Settings
  3. Select the option "Define Rules for Opportunity Parties"
  4. Click on the Adapt columns function
  5. Notice that the ABC Classification field is unavailable for addition

Cause

  • The ABC Classification field is not available in the Define Rules for Opportunity Parties because it is not designed to be used in this context. The ABC Classification is typically used for categorizing accounts based on their importance or value to the business. It is not intended to be used for defining rules for opportunity parties. 
  • Opportunity parties are usually defined by their role in a specific sales opportunity, such as the decision maker, influencer, etc. These roles are not typically classified by an ABC Classification. 

Resolution

Expected System Behavior

If you need to classify your opportunity parties, you may need to create custom fields.

Keywords

Adapt Columns, ABC Classification, Rules for Opportunities , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer core applications 2405