Symptom
The ABC Classification Field in Opportunities Party Rules appears to be absent.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Navigate to the Administrator work center
- Proceed to Sales & Campaigns Settings
- Select the option "Define Rules for Opportunity Parties"
- Click on the Adapt columns function
- Notice that the ABC Classification field is unavailable for addition
Cause
- The ABC Classification field is not available in the Define Rules for Opportunity Parties because it is not designed to be used in this context. The ABC Classification is typically used for categorizing accounts based on their importance or value to the business. It is not intended to be used for defining rules for opportunity parties.
- Opportunity parties are usually defined by their role in a specific sales opportunity, such as the decision maker, influencer, etc. These roles are not typically classified by an ABC Classification.
Resolution
Expected System Behavior
If you need to classify your opportunity parties, you may need to create custom fields.
Keywords
Adapt Columns, ABC Classification, Rules for Opportunities , KBA , LOD-CRM-OPP , Opportunity Management , Problem
Product
SAP Cloud for Customer core applications 2405