Symptom
With the "My Organizational Chart" app, manager users can visualize organizational data (e.g., organizational units, positions, or employees) and the corresponding dependencies in a chart structure.
However, in some cases, users may experience one or more of the following issues when launching the app:
-
The screen remains blank or fails to load
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Users observe console errors in the browser developer tools, such as:
- Uncaught TypeError: Cannot read properties of undefined (reading 'addItem')
Uncaught TypeError: Cannot read properties of undefined (reading 'HCMOrgChartShowPicture')
- Uncaught TypeError: Cannot read properties of undefined (reading 'addItem')
These symptoms often indicate missing or incomplete configuration in one of the key backend tables used by the app.
This KBA focuses on explaining the relevant tables used in the application, their functions, and how to configure them to avoid such issues.
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Environment
- Fiori 2.0 Applications
Product
Keywords
KBA , PA-FIO-ORG , My Organization , How To
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