3500318 - Currency unit ABC not allowed; missing exchange rate into XYZ

When setting a price in an Object, for example Sales Order, the error message "Currency unit ABC not allowed; missing exchange rate into XYZ" pops up.

SAP Cloud for Customer

1. Go to Sales > Sales Orders;
2. Go to Products facet > Change the price field value and currency;
3. Save;
4. Error message is raised.

The Exchange Rate for the conversion from currency X to Y has date set after the Creation Date of the document (Sales Order in this example). For the system to determine the Exchange Rate, both document Creation date and Exchange Rate date should be in sync. The Exchange Rate should be older than or equal to the creation date of the document.

Please ensure the Created On date of the document and Exchange Rate date are aligned.

For example, if Sales Order was created on July 1st, then Exchange Rate date for the respective conversion needs to be on July 1st or before (June 30th or less).

KBA , LOD-LE-CQP-CO , Lean Sales Orders , LOD-CRM-OPP , Opportunity Management , LOD-LE-CQP , Customer Quote Processing , Problem