Symptom
Administrator receives a validation error when trying to send the email notification for a class using Send Email Notifications feature.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Learning Administration >
- Manage User Learning >
- Click on Send Email Notifications >
- Select Base Population: Class >
- Search for a class and add it >
- Validation error appears.
Cause
The Search Cohort permission is missing from the administrator's role due to which given validation error is coming while adding class after searching it in Send Email Notifications functionality.
Resolution
Add the Search Cohort permission to the role assigned to the administrator like the following:
- Navigate to Learning Administration >
- System Administration >
- Security >
- Role Management >
- Edit the role >
- Go to Permissions tab >
- Click add one or more from list >
- Under Search section check the box for Search Cohort permission >
- Click on Add.
Keywords
lms, learning, sf, successfactors, validation, error, Send Email Notifications, Manage User Learning, permissions, class , KBA , LOD-SF-LMS-NOT , Notifications , Problem
SAP Knowledge Base Article - Public