SAP Knowledge Base Article - Preview

3500702 - HireRight Integration - Unable to initiate background check. Reason: Network Error - Http Error response code 401 - Recruiting Management

Symptom

  • Getting an error when trying to initiate background check with the vendor HireRight.
  • Error: "Unable to initiate background check. Reason: Network Error".


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

RCM, HIRERIGHT, Background check failed, 401 error, Unauthorized, Company/user not found, Network Error, initiate background check , KBA , LOD-SF-RCM-BCI , Background Check , Problem

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