3500736 - The Error "E-mail address is invalid" is Displayed When Creating a Project Invoice Request

When creating a Project Invoice Request from a Sales Order document, the error "E-mail address is invalid" is displayed in the system.

1. Go to the Customer Invoicing Work Center.
2. Go to the Project Invoicing View.
3. Select the Sales Order sub view.
4. Search for the Sales Order ABC (where ABC represents the Sales Order ID).
5. Mark the Sales Order ABC.
6. Select New button.
7. Select Automatic Manual Invoice Request.
8. Select Check button.

The error "E-mail address is invalid" is displayed for the new Project Invoice Request.

The e-mail address of the account party role in the Sales Order ABC was maintained with extra spaces when the document was released.

1. Go to the Sales Order Work Center.
2. Go to the Sales Order View.
3. Filter for All Orders.
4. Search for the Sales Order ABC.
5. Open, select View All.
6. Navigate to the Involved Parties tab
7. Mark the Account Party Role
8. Scroll down to the Communication tab

The e-mail address of the account party role is displayed with extra spaces.

Note: This scenario can also occur for other Party Roles in the Sales Orders.

In this case, a backend correction must to be performed by the development team in order to remove the extra spaces of the account e-mail address in the Sales Order document.

Therefore once the scenario described is identified for any Project Invoice Request, it is required to open a case with SAP support team requesting the changes to be performed for the account e-mail address at the Sales Order document along with approval for the corrections to be applied in the document.

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