Symptom
Some of the attachments are not included in the notification.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Candidate signed several custom forms by using DocuSign.
- Email notification will be sent to hiring manager with these custom forms attached
- But some of the attachments in the notification are not being sent
Cause
The specified path, file name, or both are too long.
The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters.
Resolution
Please shorten the FormCode name.
Keywords
Notification, FormCode, Attachment, Mail queue , KBA , LOD-SF-OBD-EML , Emails and Notifications , Problem
Product
SAP SuccessFactors Onboarding all versions