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3500861 - BI publication fails with com.businessobjects.sdk.core.CoreException (FBE60502) error

Symptom

  • Publication failed with error: com.businessobjects.sdk.core.CoreException (FBE60502)
  • Issue happens for a specific publication.
  • No issue when refreshing the source webi report.
  • Schedule the source report, failed with similar error: [exception raised: com.businessobjects.sdk.core.CoreException]
  • In AdaptiveJobServer_WebIJavaSchedulingService_CHILD0_trace.000001.glf: 

    com.crystaldecisions.enterprise.ocaframework.ManagedService||invoke(): the service is dead 
    com.businessobjects.corba.generic.container.proxy.internal.DependencyFailoverCallbackImpl$FailoverFatalException: Prepare failover failed
        at com.businessobjects.corba.generic.container.proxy.internal.DependencyFailoverCallbackImpl.prepareFailover(Unknown Source)
        ......
        at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
        at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchThreadPerRequest_impl$Dispatcher.run(DispatchStrategyFactory_impl.java:87)
    Caused by: com.crystaldecisions.thirdparty.org.omg.CORBA.OBJECT_NOT_EXIST  minor code: 0x0  completed: No
        at com.crystaldecisions.thirdparty.com.ooc.OB.Util.unmarshalSystemException(Util.java:247)
        ......
        at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClientWorkerThreaded$ReceiverThread.run(GIOPClientWorkerThreaded.java:137)

  • In the trace log of SIA, the WebIntelligenceProcessingServer was restarted with error:
    Server Intelligence Agent: server ***.WebIntelligenceProcessingServer stopped with exit code = -1,073,740,791 (0xc0000409)

  • In the trace log of WIPS, the following error occurs before restarting:

    executeRequest Exception: CORBA error while communicating with the SL Service
    BICSException::BICSException() CORBA error while communicating with the SL Service

  • There are jvm, gc, dump log files for the APS server with DSL service, and the following error in aps_***.APS_jvm.log:

    Aborting due to java.lang.OutOfMemoryError: Java heap space


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

WIPS recycle, webi, restart, frequent restart, BI 4.x, 4.3, APS, publication, failed, schedule , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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