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3500873 - Multiple logon check doesn't work for ITS mobile service when system has several servers

Symptom

When activated the multiple logon check for ITS mobile service, if session request is going on the same server as of previous active session, user is getting pop-up to cancel the previous session, but if new request is on another application server, no multiple-check pop-up comes.

Have referred note 2105302 - Multiple logon check based on security sessions for HTTP/HTTPS login into an ABAP system, to make the related settings, but still doesn't work.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP NetWeaver
  • SAP NetWeaver Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver Application Server for ABAP all versions ; SAP S/4HANA all versions

Keywords

Multiple logon check, Multiple-check ITS mobile, ITS mobile service multiple check, SM04, SM05, user session, security session management, security sessions, system wide check, SICF_SESSIONS, ITSmobile, CL_MOBILE_SYSTEM_LOGIN, Note 2105302 , KBA , BC-MID-ICF-LGN , ICF System Login , Problem

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