SAP Knowledge Base Article - Public

3501022 - Workspace administrator is unable to add/remove files from workspace in SAP Analytics Cloud (SAC)

Symptom

Workspace administrator is unable to add/remove files from workspace in SAC

Environment

SAP ANALYTICS CLOUD 2024.8.20

Reproducing the Issue

  1. Login to SAC
  2. Navigate to Files
  3. Select any file owned/shared with you
  4. Click on the folder actions > Move to
  5. Notice that no workspaces are visible even though you are workspace administrator

Cause

The workspace admins are not added to any team and the team is not added in the workspace.

Resolution

    To add users to a workspace; the users must already be assigned to a team, and the team must be assigned to the workspace.

    First add the team in the workspace, and then add the users from the teams in the workspace as workspace administrator. Then go to the files-> select the file you want to move-> Folder actions-> Move to-> desired Workspace.  

    See Also

    Keywords

    workspace, admins, workspace administrator, folder, file, user, team, SAC , KBA , LOD-ANA-ADM , SAC Administration , Problem

    Product

    SAP Analytics Cloud 1.0