SAP Knowledge Base Article - Public

3501355 - How to Remove a Time Account Payout

Symptom

When we try to delete the time account payout under Manage Data, the system generates an error.

Environment

SAP SuccessFactors Employee Central – Time Management

Reproducing the Issue

  1. Navigate to Manage Data>Time Account Payout> Search with the external code
  2. Click on Take Action> Permanently Delete Entry
  3. The system throws an error.

Cause

  • Working As Designed

Resolution

  • Directly deleting a Time Account Payout via Manage Data or Import can lead to data corruption or inconsistencies due to existing associated records, such as non-recurring payout records and workflows.
  • To avoid these issues, it is recommended to cancel the payout through the Administer Time UI by navigating to Account Payouts and clicking the cross icon (Cancel Payout Request).

Keywords

Payout, Time Account Payout, Payout Cancellation Time Account Payout Cancellation, Time Account Payout Delete, Time Account Payout cancel, Cancel Payout request, Time Account Payout delete,Payout delete, Time Account Payout Error, Payout Error, fingerprint=28df9c33bf7f64d7fbe7bf03eb4c68d14ead6606, Index 0 out of bounds for length 0. , KBA , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , LOD-SF-EC , Employee Central , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , How To

Product

SAP SuccessFactors Employee Central 2405