SAP Knowledge Base Article - Public

3501575 - Homepage cards are not visible – Onboarding

Symptom

Onboarding custom cards are not visible on the candidate’s home page.

Environment

SAP SuccessFactors Onboarding

Cause

The card’s target population is configured to include only employees, which excludes external users (candidates).

Resolution

Update the target population settings for the relevant card category to include all external users. After adjusting the target population, the custom cards should become visible on the candidate’s home page.

See Also

Onboarding on the Home Page | SAP Help Portal

Keywords

Onboarding, obx, home, page, cards, card, not, available, candidate, target, population , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , Problem

Product

SAP SuccessFactors Onboarding all versions