SAP Knowledge Base Article - Preview

3501689 - Copy of Interaction and Attachments to New Ticket is not Possible.

Symptom

When you Copy Tickets All Interactions and Attachments are Not Copied in the New Ticket


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Environment

SAP Cloud for Customer Addins

Product

SAP Cloud for Customer core applications 2405

Keywords

Ticket, Tickets, Copy, E-mail, Interactions, Attachments, New Ticket  , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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