Symptom
An error message "We're sorry, but we can't process this request" is displayed when attempting to select Brand Template and Advertisement Type specific fields from Seek.
Environment
SAP SuccessFactors Recruiting Posting
Cause
- The Hirer Id field is incorrectly configured in the Seek job board settings within Recruiting Posting.
- This misconfiguration prevents the system from processing the request successfully.
Resolution
- Contact Seek to review the Hirer ID in the job board configuration.
- Verify that the Hirer ID field is correctly configured in the Seek job board settings within Recruiting Posting.
- Update the configuration if necessary to ensure the system can process the request successfully.
Keywords
Seek job board, Brand Template error, Advertisement Type issue, Hirer ID configuration, Recruiting Posting error, Job board settings, System configuration issue, Seek error message, Recruiting Posting troubleshooting, Job board error, Advertisement posting issue, Template selection error, Seek HK troubleshooting, Recruiting Posting setup, Error resolution , KBA , LOD-SF-RPO-USE , Interface Use , Problem
SAP Knowledge Base Article - Public