SAP Knowledge Base Article - Public

3501749 - Error "We're sorry, but we can't process this request" when selecting Brand Template and Advertisement Type - Recruiting Posting

Symptom

An error message "We're sorry, but we can't process this request" is displayed when attempting to select Brand Template and Advertisement Type specific fields from Seek.

Environment

SAP SuccessFactors Recruiting Posting

Cause

The Hired Id field is incorrect in the Seek configuration in Recruiting Posting interface.

Resolution

Contact Seek to review the Hirer Id in the job board configuration.

Keywords

SAP SuccessFactors, Recruiting Posting, Error, SeekHK, Brand Template, Advertisement Type, Hirer Id, Job Board, Configuration, rpo , KBA , LOD-SF-RPO-USE , Interface Use , Problem

Product

SAP SuccessFactors Recruiting Posting all versions