SAP Knowledge Base Article - Preview

3501829 - Able to create multiple return orders for one billing document in Fiori app even exceeds the original quantity

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

When using the Fiori app, such as Manage Customer Returns(F1708) or Manage Customer Returns - version 2(F4832) to create the return with reference to the billing document, system is allowed to create multiple returns even the total returned quantity already exceeds the original quantity in billing document.


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Environment

  • Sales And Distribution (SD)
  • Fiori
  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

Manage Customer Returns, F1708, Manage Customer Returns - version 2, F4832, F2651, Create Customer Return with Reference, returnable quantity, single billing document , KBA , SD-SLS-RE , Returns , SD-FIO-SLS , Sales Apps , Problem

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