SAP Knowledge Base Article - Public

3502076 - Route Form Error: You can route up to 20 forms at once. You selected # forms, but only the top 20 forms will be routed.

Symptom

When routing multiple forms in the Performance Inbox, receive a warning message:

You can route up to 20 forms at once. You selected # forms, but only the top 20 forms will be routed.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Reviews

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Home dropdown > Performance
  3. Select multiple forms > Select Send to Previous Step or Send to Next Step
  4. Receive Confirmation popup with warning message

Cause

Expected behavior

Resolution

The limit of 20 forms is system-defined and cannot be modified. This limit was put in place to ensure optimal system performance.

There is an existing Improvement Request logged here: Unlimited Route forms - After release you can route up to 20 forms at once. Please vote on it to let Product Management know the functionality is important to your organization.

Workaround

You can use the Route Form tool by following the steps in Implementing and Managing Performance Management - Routing Multiple Forms by Specifying the Template.

See Also

Implementing and Managing Performance Management - Routing Multiple Forms by Specifying the Template

Keywords

success factors, sf, sfsf, mtr, pmgm, pm, PMU-20733 , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , Problem

Product

SAP SuccessFactors Performance & Goals 2405