Symptom
When routing multiple forms in the Performance Inbox, receive a warning message:
You can route up to 20 forms at once. You selected # forms, but only the top 20 forms will be routed.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors 360 Reviews
Reproducing the Issue
- Log in to SuccessFactors
- Navigate to Home dropdown > Performance
- Select multiple forms > Select Send to Previous Step or Send to Next Step
- Receive Confirmation popup with warning message
Cause
Expected behavior
Resolution
The limit of 20 forms is system-defined and cannot be modified. This limit was put in place to ensure optimal system performance.
There is an existing Improvement Request logged here: Unlimited Route forms - After release you can route up to 20 forms at once. Please vote on it to let Product Management know the functionality is important to your organization.
Workaround
You can use the Route Form tool by following the steps in Implementing and Managing Performance Management - Routing Multiple Forms by Specifying the Template.
See Also
Implementing and Managing Performance Management - Routing Multiple Forms by Specifying the Template
Keywords
success factors, sf, sfsf, mtr, pmgm, pm, PMU-20733 , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , Problem
SAP Knowledge Base Article - Public