Symptom
Block Customer Master fails withe following logs:
Message type : An error occurred Please create an incident on component
Environment
S/4HANA Cloud
Reproducing the Issue
- Open the App Schedule Block Customers
- Click Create
- Enter job template & job name
- In step 2 enter the Schedule Options
- Enter parameters :
Data to be processed
Enter customer details with generic data selection Y* - Click on Schedule for example 100000+ customers
- Job status shows the following error after about 15 minutes:
Error : An error occurred
Cause
The selection of Business Partners is to large causing performance issues
Resolution
- Open the app Schedule Block Customers
- Click on Create
- In step 3 enter a smaller amount of customers to processed
This will improve the performance
Keywords
performance schedule, block customer, business partners, Message type , AP-MD-BP , KBA , LO-MD-BP , Business Partners , AP-MD-BP , Business Partner , Problem
Product
SAP S/4HANA Cloud Public Edition 2402