SAP Knowledge Base Article - Public

3502168 - Product Icon Colour

Symptom

Product Icon Colour in Sales and Service Cloud Version 2

Environment

SAP Sales Cloud and SAP Service Cloud Version 2
 

Reproducing the Issue

  1. Go to Products from Navigation Menu
  2. Notice different products have different standard icon colour

Cause

This is based on the first letter of the Product Name. As in all Products starting with the letter 'A' have the same icon and 'B' and so on. This is also case sensitive. Products starting with 'a' have a different colour than Products starting with 'A'.

Resolution

This is the current system behaviour.

Keywords

Product, icon, color, colour , KBA , CEC-CRM-PRD , Product for SAP Sales/Service Cloud , Bug Filed

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0