3502203 - How To Activate the SAP Build Work Zone Knowledge Base Integration

You would like to understand what are the steps required to activate the SAP Build Work Zone Knowledge Base Integration for your SAP Service Cloud Version 2.

SAP Service Cloud Version 2.

At the moment, this feature can only be activated via the system backend by a feature toggle, hence, in case you require to activate it for your V2 environment, you can raise a support case within the component CEC-CRM-KB, so that SAP Technical Support team can proceed with the activation alongside the development team responsible.

SAP Build Work Zone Support in Native Knowledge Base Widget

SAP Service Cloud Version 2, Version 2, V2, How To, Activate, Active, Feature, Knowledge, Knowledge Base, KB, SAP Build Work Zone Knowledge Base Integration, Integration, Work Zone, Zone, Work, SAP Build, Build, , KBA , CEC-CRM-KB , Knowledge Base for SAP Sales/Service Cloud , How To

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions