SAP Knowledge Base Article - Public

3502225 - Missing portlets in the New Hire Data Review Step for Crossboarding Process - Onboarding

Symptom

In the Internal hire process, when accessing the New Hire Data Review step, the following portlets are missing:

  • Emergency Contacts
  • Payment Information
  • Job Relationship Information

Environment

SAP SuccessFactors Onboarding

Cause

Expected Behavior. The internal hire process doesn't support workflow rules configured using the Job Relations Information, Payment Information and the Emergency contact entity during the transfer process.

Resolution

The following fields and data are not displayed in the New Hire Data review step as per System Design for the internal hire process:

  • Emergency Contacts
  • Payment Information
  • Job Relationship Information

With that, please see the following data that are expected to appear in the New Hire Data Review Step:

  • Personal Info
  • Global Info
  • Contact Info
  • Job Info
  • Employment Details
  • Compensation Info (PayCompRecurring and PayComponentNonRecurring)
  • Home Address
  • Dependents

See Also

SAP help Guide: Configuring the Internal Hire Process

Keywords

Onboarding, OBX, portlet, New, Hire, Data, Review, Step, Internal, hire, Crossboarding , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , LOD-SF-OBX-XBD , Crossboarding , Problem

Product

SAP SuccessFactors Onboarding all versions