Symptom
What is the limit of visible recurring calendar activities (Visit or Appointment) for Server Side Add-In.
Environment
SAP Cloud for Customer
Resolution
A recurring or repeating event is simply any event that will occur more than once on your calendar. The recurring event may end after a particular number of occurrences, may last up to a fixed End Date, or forever. There are certain conditions on how many of those occurrences are synced to SAP Cloud for Customer.
The limit on occurrences that are visible in SAP Cloud for Customer are as follows:
- Daily and weekly frequency: two months
- Monthly frequency: six months
- Events with a yearly pattern are not supported and won’t be synced
It is impossible to create a recurring event via the SAP Cloud for Customer interface, therefore, it is unavailable to create it via SSI Add-In. On the other hand, the SSI sync component can create recurrent events on SAP Cloud for Customer (through API). The recurrent series is not visible on SAP Cloud for Customer, however, it may be found under the related tab of a particular object, such as Contact, in the shape of Recurring Activity (Visit or Appointment).
See Also
Keywords
Recurring; event; appointment; visit; end; occurrences; end; date; synced; limit; server side. , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To