Symptom
There is a field defined in the Adaptation Mode as mandatory for a specific BO, for example Accounts. However, even though the field is set as mandatory, objects (such as Accounts) are being created without the field being filled.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the desired WoC, for example Customers then Accounts.
- Open the affected object.
- See the field is blank.
Cause
The Mandatory check set via Adaptation Mode is skipped when the Object is created from an external Source (for example Odata or Data Workbench). The Mandatory check only applies to Objects created in C4C UI.
Resolution
This is the expected system behavior.
If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
Keywords
Value, empty , KBA , LOD-CRM-ACC , Account , LOD-CRM-OPP , Opportunity Management , AP-RC-UIF , C4C UI Framework , Problem