3502584 - Hiring Manager's Contact Number randomly displays in "Welcome Aboard" email - Onboarding

• The source of this number is unknown and it is not required to appear in the email.
• The appearance of this number is inconsistent, sometimes appearing as a random number, and other times not appearing at all.

SAP SuccessFactors Onboarding

1. Start a new onboardee
2. Write welcome message
3. On onboardee side, the welcome message presents manager, phone, and email
   • phone number randomly appears for candidates

The phone number from the picklist item with code "C" is missing for some users.

The system is designed to display the phone number from the picklist item with code "C", which can be currently assigned to any phone type like example "Personal Mobile Number".

If you need to display a certain number or not it is necessary to change mapping with picklist code "C".

Onboarding, Hiring, Manager, Contact, Number, Email, Welcome, Message, Personal, Mobile, Preferred, Business, Picklist, C, Code, Onb, Aboard, Obx , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem