SAP Knowledge Base Article - Public

3502685 - Issue with Planning Levels for Payment Requests in SAP S/4HANA Cloud

Symptom

  • After configuring the planning levels for payment requests and creating a bank transfer document, the document is not visible in the "Check Cash Flow Items" app, and no planning level is assigned to it.
  • When the document (payment request) is posted/paid in the "Make Bank Transfer" app, it starts appearing in the "Check Cash Flow Items" app, but the planning levels assigned are linked to the G/L account, not as configured in "Define Levels in Payment Requests".

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

1. Configure the planning levels for payment requests.
2. Create a bank transfer document in the "Make Bank Transfer" app.
3. Check the "Check Cash Flow Items" app for the document.

Cause

This is due to the field status "Bank/financial details" in the configuration activity (SSCUI) "Define Account Group" (ID 103508) where the planning level is an optional entry field. This field can be maintained in the App Manage G/L Account Master Data and any planning level you add here will be populated in the Journal Entry line item for that G/L Account and then generated in the Cash Position (One Exposure from Operations).

Resolution

You can resolve this by maintaining the planning level for the G/L Account in the Manage G/L Account Master Data under the Company code data.

For Journal Entries that were posted in the past without a planning level or with an incorrect planning level, you can schedule jobs for Program Planning Correction using the template app "Schedule Job for Planning Fields Rebuilding" help.sap link. To access this app, open the app tile "Schedule Job for Flow Builder", and select the job template "SAPJ Template for Planning Correction".

Keywords

SAP S/4HANA Cloud, Planning Levels, Payment Requests, Bank Transfer, Check Cash Flow Items, Make Bank Transfer, Payment run ID, Payment run date, Automatic Payment Transactions for Payment Requests. , KBA , FIN-FSCM-CLM-COP-2CL , Cash Operations (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions