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3502751 - PERSONAS/WEBGUI: SYSTEM_CORE_DUMPED (Signal 11) with "_ZN4JSON…" in Stack Trace on AIX with SAP Kernel 7.93

Symptom

  • SYSTEM_CORE_DUMPED error occurs after release upgrade to Kernel 7.93
  • Users are experiencing below error in their browser:

    500 Internal Server Error
    Error SYSTEM_CORE_DUMPED occured. P1=11

    500 Internal Server Error

  • Transaction ST22 shows a dump with these details:

    Category               Internal error
    		 
    Runtime Errors         SYSTEM_CORE_DUMPED
    		 

    Short Text
    		 
        Process terminated by signal 11.
    		 


    Active Calls in SAP Kernel
    		 
    Lines of C stack in kernel (structure different on each platform)
    		 
    => …
    		 
    => Stack Trace:
    		 
          _ZN4JSON13StringEscaperINS_9EscapeEnvEE9do_escapeEv() at 0x…
    		 
          _ZN4JSON5Value12EscapeAppendER16optimized_stringIDsLi256EEPKDsmNS_19Serialization_StyleE() at 0x…



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Environment

  • Only Operating System AIX is affected
  • Add-on SAP Screen Personas 3.0 is installed
  • S/4HANA 2023 with Kernel Release 7.93
  • ABAP Platform 2023

Product

SAP S/4HANA 2023 ; SAP Screen Personas 3.0

Keywords

Error SYSTEM_CORE_DUMPED occurred. , Stack trace of 'core'. , Application Server Error , Server time: , Prozess wurde durch Signal 11 abgebrochen. , Interner Fehler , S/4 Hana 2022 , 2023 , KBA , BC-OP-AIX , IBM AIX , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , BC-PER , SAP Screen Personas , Problem

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