Symptom
When a Learning report is generated under the HTML/PDF format, its timestamp time on the bottom/footer of the file doesn’t follow the admin/user time zone.
Environment
SAP SuccessFactors Learning
Cause
The timestamp that’s available on the HTML/PDF report is related to the moment the report request reached the Learning database. The time zone of the timestamp is Coordinated Universal Time (UTC).
Resolution
In this case, there’s no action to be taken. All SAP SuccessFactors systems (applications, databases, and servers) are using Coordinated Universal Time (UTC) as the time zone.
To have a different system behavior, it'd be possible to have an enhancement request (KBA 2090228) created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.
See Also
Keywords
time, timestamp, discrepancy, html, pdf, report, user, admin, zone, system, utc, generate, run, coordinated, universal, bottom, footer, different, match, date, timezone, stamp, server , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-USR , User Entity , Problem