SAP Knowledge Base Article - Public

3502813 - HTML/PDF report timestamp time doesn’t follow the admin/user time zone

Symptom

When a Learning report is generated under the HTML/PDF format, its timestamp time on the bottom/footer of the file doesn’t follow the admin/user time zone.

Environment

SAP SuccessFactors Learning

Cause

The timestamp that’s available on the HTML/PDF report is related to the moment the report request reached the Learning database. The time zone of the timestamp is Coordinated Universal Time (UTC).

Resolution

In this case, there’s no action to be taken. All SAP SuccessFactors systems (applications, databases, and servers) are using Coordinated Universal Time (UTC) as the time zone.

To have a different system behavior, it'd be possible to have an enhancement request (KBA 2090228) created for it, where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

See Also

3362023 - UTC Migration impact on Learning Management System (LMS) - SAP SuccessFactors

Keywords

time, timestamp, discrepancy, html, pdf, report, user, admin, zone, system, utc, generate, run, coordinated, universal, bottom, footer, different, match, date, timezone, stamp, server , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-USR , User Entity , Problem

Product

SAP SuccessFactors Learning all versions