Symptom
SharePoint mashup it's not rendering on the screen.
Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Reproducing the Issue
- Go to the Menu.
- Open the desired view (e.g Accounts).
- Search and open any record.
- Go to the mashup.
Result: it's not rendering.
Cause
System Behavior.
Resolution
The SharePoint application it's not supported in the iFrame, which means that it's not supported in the SAP V2 screen.
See Also
3385680 - Mashup not rendering in UI even after adding in the Trusted Domain List
To check if a mashup it's supported in V2, test the URL link in the iFrame Tester, if renders correctly, it means that it's supported.
Keywords
SSO, Mashup, Microsoft, SharePoint, Rendering, iFrame , KBA , CEC-CRM-MAS , Mashups for SAP Sales/Service Cloud , Known Error
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0