Symptom
When trying to approve a Rehire Workflow, ""Error occurred when transitioning the workflow." is displayed.
Note: The error does not pop up when there's no Workflow assigned to this transaction.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Rehire an inactive employee via Rehire Inactive Employee or Accept Match in Add New Employee Wizard;
- Submit Workflow;
- Proxy as the approver;
- Try to approve;
- "Error occurred when transitioning the workflow." is displayed.
Cause
Engineering Team confirmed that's a product issue.
Resolution
Plan is to deliver the fix with 2411 release in November 15th.
Workaround:
Disable the Workflow.
Keywords
INC9041162, ECT-241572, Error occurred when transitioning the workflow when approving Rehire Workflow, Error occurred when transitioning the workflow, transitioning, rehire workflow, hire, job information, proxy, approver, error when trying to approve workflow, cannot approve workflow, no error when there's no workflow, employee central , KBA , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , LOD-SF-EC-HIR , Hire & Rehire Wizards , Bug Filed